Exchange Policy
Last updated: August 2026
Exchange Guarantee
No Return, No Refund — Only Exchange
At Jannat Elegance, we take pride in the quality and craftsmanship of our traditional Indian garments. Once a purchase is finalized, we do not accept returns or process monetary refunds. However, we are happy to offer sizing and variant exchanges.
1. Exchange Period
You may request an exchange for your item within 7 days from the date of delivery. Any requests submitted after this 7-day period will unfortunately not be eligible for exchange.
2. Conditions for Exchange
To be eligible for an exchange, your garment must meet the following criteria:
- The item must be unused, unwashed, and in the same pristine condition that you received it.
- It must have all original Jannat Elegance tags, packaging, and labels fully attached.
- Proof of transaction (Invoice / Order ID / Payment confirmation) must be provided.
3. How to Request an Exchange
To initiate an exchange, please contact our support team at jannatelegance05@gmail.com or send a message via our WhatsApp floating support button with your Order Reference ID. Our boutique staff will guide you through the address shipping coordinates.
